--- title: 5 Areas You Must Secure in your Telehealth Application description: Healthcare Data Breachers Affect Providers of All Sizes. Within the last few years, there were major data breaches of healthcare providers big and small. Learn the five areas you must protect in your telehealth application. image: https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Telehealthblog2cover-1.png --- [Skip to content](https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application#main-content) ![WebRTC.ventures](https://blog.webrtc.ventures/hubfs/logo-main-light.svg) - [WebRTC Services](https://webrtc.ventures/webrtc-development-services/) Show submenu for WebRTC Services - [Assess](https://webrtc.ventures/services/assess/) - [Build](https://webrtc.ventures/services/build/) - [Integrate](https://webrtc.ventures/services/integrate/) - [Test](https://webrtc.ventures/services/test/) - [Manage](https://webrtc.ventures/services/manage/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - Our Partners Show submenu for Our Partners - [Amazon Chime SDK](https://webrtc.ventures/partners/amazon-chime-sdk/) - Stories of Success Show submenu for Stories of Success - [Remote Video Interpreting Platform with Agent Routing](https://webrtc.ventures/successes/remote-video-translation-platform/) - [WebRTC to SIP Gateway for ASL Interpreters](https://webrtc.ventures/successes/webrtc-to-sip-gateway-for-asl-interpreters/) - [Audio Listening Device to Improve Surgical Outcomes](https://webrtc.ventures/successes/audio-listening-device-to-improve-surgical-outcomes/) - [Albania’s First Telemedicine Platform](https://webrtc.ventures/successes/albanias-first-telemedicine-platform/) - [Automated Video Storytelling with the Amazon Chime SDK](https://webrtc.ventures/successes/automated-video-storytelling-with-the-amazon-chime-sdk/) - [Large Scale Video Conferencing](https://webrtc.ventures/successes/large-scale-video-conferencing/) - [Broadcasting and Webcast Control Room](https://webrtc.ventures/successes/live-video-broadcasting-and-webcast-control-room/) - WebRTC Resources Show submenu for WebRTC Resources - [WebRTC Live](https://webrtc.ventures/webrtc-live/) - [WebRTC Tips](https://www.youtube.com/playlist?list=PLayYqdnyegt3QvxX-Rt6wbFIK8727Z5Oz) - [WebRTC.ventures Blog](https://webrtc.ventures/blog/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - [WebRTC.ventures Training Program](https://webrtc.ventures/webrtc-ventures-training-program/) - [About Us](https://webrtc.ventures/our-team/) Show submenu for About Us - [Blog](https://webrtc.ventures/blog/) - [Our Team](https://webrtc.ventures/our-team/) - [Jobs](https://webrtc.ventures/jobs/) Open main navigation Close main navigation - [WebRTC Services](https://webrtc.ventures/webrtc-development-services/) Show submenu for WebRTC Services - [Assess](https://webrtc.ventures/services/assess/) - [Build](https://webrtc.ventures/services/build/) - [Integrate](https://webrtc.ventures/services/integrate/) - [Test](https://webrtc.ventures/services/test/) - [Manage](https://webrtc.ventures/services/manage/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - Our Partners Show submenu for Our Partners - [Amazon Chime SDK](https://webrtc.ventures/partners/amazon-chime-sdk/) - Stories of Success Show submenu for Stories of Success - [Remote Video Interpreting Platform with Agent Routing](https://webrtc.ventures/successes/remote-video-translation-platform/) - [WebRTC to SIP Gateway for ASL Interpreters](https://webrtc.ventures/successes/webrtc-to-sip-gateway-for-asl-interpreters/) - [Audio Listening Device to Improve Surgical Outcomes](https://webrtc.ventures/successes/audio-listening-device-to-improve-surgical-outcomes/) - [Albania’s First Telemedicine Platform](https://webrtc.ventures/successes/albanias-first-telemedicine-platform/) - [Automated Video Storytelling with the Amazon Chime SDK](https://webrtc.ventures/successes/automated-video-storytelling-with-the-amazon-chime-sdk/) - [Large Scale Video Conferencing](https://webrtc.ventures/successes/large-scale-video-conferencing/) - [Broadcasting and Webcast Control Room](https://webrtc.ventures/successes/live-video-broadcasting-and-webcast-control-room/) - WebRTC Resources Show submenu for WebRTC Resources - [WebRTC Live](https://webrtc.ventures/webrtc-live/) - [WebRTC Tips](https://www.youtube.com/playlist?list=PLayYqdnyegt3QvxX-Rt6wbFIK8727Z5Oz) - [WebRTC.ventures Blog](https://webrtc.ventures/blog/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - [WebRTC.ventures Training Program](https://webrtc.ventures/webrtc-ventures-training-program/) - [About Us](https://webrtc.ventures/our-team/) Show submenu for About Us - [Blog](https://webrtc.ventures/blog/) - [Our Team](https://webrtc.ventures/our-team/) - [Jobs](https://webrtc.ventures/jobs/) - [Contact us](https://webrtc.ventures/contact/) [Contact us](https://webrtc.ventures/contact/) Jun 7, 2018 12:00:00 AM # The 5 Areas You Must Secure in your Telehealth Application [Maynor](https://blog.webrtc.ventures/author/maynor) Share: [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application) [X Twitter icon](https://twitter.com/intent/tweet?url=https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application) [envelope icon](mailto:?body=https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application) **Healthcare Data Breaches Affect Providers of All Sizes**. Within the last few years, there were major data breaches of large healthcare providers like Anthem, Premera Blue Cross, and Excellus BlueCross Blueshield. But it’s not only the major providers hackers may target. Smaller medical practices can be a target too, and as more of them adopt telehealth applications, it’s important they do not become easy targets for sophisticated hackers. It is therefore crucial to **know what you must protech in your telehealth application.** [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_07-1-1.png?width=482&height=263&name=Screenshot-2018-06-06-14_38_07-1-1.png) ![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_07-1-1.png?width=482&height=263&name=Screenshot-2018-06-06-14_38_07-1-1.png)](https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_07-1-1.png) **Data breaches happen all the time, including these examples from the first half of 2018 alone:** - 500,000 patients’ data compromised in Baltimore-based LifeBridge Health breach - 205,000 patient records exposed on misconfigured FTP server at Arkansas-based MedEvolve - 280,000 Medicaid Patient Records Breached at Oklahoma State University Center for Health Sciences - 3.7 million records breached at Arizona Banner Desert Medical Center ## The 5 Areas to Secure in Your Telehealth Application: 1. **The content of the conversation itself**– the video and audio should be secure enough that no one can listen in, either live or after the fact in a recording. 2. **Data Exchanged**– Text chat messages, medical images and patient records all must be exchanged between telehealth users in the most secure fashion, making sure that hackers cannot gain access, and that patients can’t gain access to other patients information as well. 3. **Data Stored**-Consider carefully what data should be permanently stored and what data should be eliminated after the conversation is over. All data must be stored securely, and aggregate data for analytics or systems or system logging should not contain patient identifying information. 4. **Payment Information**– Just like any e-commerce application, if your application takes payments then it must be done securely. 5. **Administrative Access**– Consider carefully the roles of any administrative access in the system. What can they access and why? How will you make sure that these administrative user accounts are protected and cannot be accessed by hackers? If an administrative account is breached, how will you mitigate the damage a hacker can do? [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_49-1.png?width=479&height=158&name=Screenshot-2018-06-06-14_38_49-1.png) ![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_49-1.png?width=479&height=158&name=Screenshot-2018-06-06-14_38_49-1.png)](https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Screenshot-2018-06-06-14_38_49-1.png) As you can see, proper telehealth security involves a lot more then protecting your password. You need a comprehensive strategy protecting the data itself on your servers, access to those servers, and the paper records of your practice. ## **Think a Telehealth Solution may be right for your healthcare business?** We have a telehealth platform that is already built and can be quickly white-labeled and licensed for your use.  We have decades of experience with over 200,000 hours invested in building real-time applications. You can read a client testimonial [here](https://webrtc.ventures/docto-beta-webrtc/). [Contact us](http://bit.ly/2vG1wPl) today. We’ll help you get your user-friendly, HIPAA-compliant app — up and running with both the provider and patient in mind.       [CPaaS](https://blog.webrtc.ventures/tag/cpaas), [Managed Services](https://blog.webrtc.ventures/tag/managed-services), [Events](https://blog.webrtc.ventures/tag/events), [Video Conferencing](https://blog.webrtc.ventures/tag/video-conferencing), [Real Time Weekly](https://blog.webrtc.ventures/tag/real-time-weekly), [WebRTC Architecture](https://blog.webrtc.ventures/tag/webrtc-architecture), [Broadcasting](https://blog.webrtc.ventures/tag/broadcasting), [Medical](https://blog.webrtc.ventures/tag/medical), [WebRTC Live](https://blog.webrtc.ventures/tag/webrtc-live), [Showcase](https://blog.webrtc.ventures/tag/showcase), [Thoughts](https://blog.webrtc.ventures/tag/thoughts), [Vonage](https://blog.webrtc.ventures/tag/vonage), [Daily](https://blog.webrtc.ventures/tag/daily), [Jobs](https://blog.webrtc.ventures/tag/jobs), [Contact Centers](https://blog.webrtc.ventures/tag/contact-centers), [Telehealth](https://blog.webrtc.ventures/tag/telehealth), [Education](https://blog.webrtc.ventures/tag/education), [Technical](https://blog.webrtc.ventures/tag/technical), [General](https://blog.webrtc.ventures/tag/general), [Story of success](https://blog.webrtc.ventures/tag/story-of-success), [The WebRTC.ventures Blog](https://blog.webrtc.ventures/tag/the-webrtc-ventures-blog), [Testing](https://blog.webrtc.ventures/tag/testing), [Gaming](https://blog.webrtc.ventures/tag/gaming), [DevOps](https://blog.webrtc.ventures/tag/devops), [Symbl.ai](https://blog.webrtc.ventures/tag/symbl-ai) ## Related posts [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Telehealthblogcover-2.png?height=200&name=Telehealthblogcover-2.png)](https://blog.webrtc.ventures/2018/06/the-3-inherent-security-advantages-of-webrtc-video-in-telehealth) ## [The 3 Inherent Security Advantages of WebRTC Video in Telehealth](https://blog.webrtc.ventures/2018/06/the-3-inherent-security-advantages-of-webrtc-video-in-telehealth) [Maynor](https://blog.webrtc.ventures/author/maynor) Jun 6, 2018 12:00:00 AM Hackers abound on the internet, and they don’t just want your credit card numbers. Hackers profit... [Read more](https://blog.webrtc.ventures/2018/06/the-3-inherent-security-advantages-of-webrtc-video-in-telehealth) [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/5-Tips-for-Building-Successful-Medical-Communication-Software-for-Telehealth.png?height=200&name=5-Tips-for-Building-Successful-Medical-Communication-Software-for-Telehealth.png)](https://blog.webrtc.ventures/2019/07/5-tips-for-building-successful-medical-communication-software-for-telehealth) ## [5 Tips for Building Successful Medical Communication Software for Telehealth](https://blog.webrtc.ventures/2019/07/5-tips-for-building-successful-medical-communication-software-for-telehealth) [Hector Zelaya](https://blog.webrtc.ventures/author/hector-zelaya) Jul 24, 2019 12:00:00 AM It’s no secret that telemedicine is a valuable tool for healthcare providers to increase access and... [Read more](https://blog.webrtc.ventures/2019/07/5-tips-for-building-successful-medical-communication-software-for-telehealth) [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/The-Road-to-WebRTC-16.jpg?height=200&name=The-Road-to-WebRTC-16.jpg)](https://blog.webrtc.ventures/2018/07/learn-what-hipaa-health-info-you-need-to-protect) ## [Learn What HIPAA Health Info You Need to Protect!](https://blog.webrtc.ventures/2018/07/learn-what-hipaa-health-info-you-need-to-protect) [Maynor](https://blog.webrtc.ventures/author/maynor) Jul 16, 2018 12:00:00 AM Here is a list of patient identifying information you need to secure in your healthcare... [Read more](https://blog.webrtc.ventures/2018/07/learn-what-hipaa-health-info-you-need-to-protect) ### WebRTC.Ventures Services ... - Assess - Build - Integrate - Test - Deploy & Manage ### Contact Us ... **Video should be an opportunity, not a headache.** We’re here to build, integrate, assess and optimize, test, and even deploy and manage your live video application. [Contact us](https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application#contact) ### WebRTC Live ... View [past episodes](https://blog.webrtc.ventures/webrtc-live/) of our webinar interview series about the latest webRTC use cases and technical updates. Join our mailing list to learn about upcoming episodes! ![WebRTC Live](https://blog.webrtc.ventures/hs-fs/hubfs/Template%20Images/widged-bannet.webp?height=90&name=widged-bannet.webp) ![logo-main-light](https://blog.webrtc.ventures/hubfs/logo-main-light.svg "logo-main-light") We’re one of the few agencies in the world dedicated to WebRTC development. This dedication and experience is why so many people trust us to help bring live video application dreams to life.   ### Let's get started! ###### **[Contact us today](https://webrtc.ventures/contact/)** **[info@webrtc.ventures](mailto:info@webrtc.ventures)** ### Join our mailing list We don't e-mail often (a few times a month max), and it will be worth it when we do! Of course, we respect your privacy and will not share your contact information. © 2023 WebRTC.ventures, an [AgilityFeat](https://agilityfeat.com/) company / [Privacy Policy](https://webrtc.ventures/privacy-policy//) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Maynor", "url" : "https://blog.webrtc.ventures/author/maynor" }, "dateModified" : "2024-04-03T18:21:07.953Z", "datePublished" : "2018-06-07T04:00:00.000Z", "headline" : "5 Areas You Must Secure in your Telehealth Application", "image" : [ "https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Telehealthblog2cover-1.png" ], "mainEntityOfPage" : { "@id" : "https://blog.webrtc.ventures/2018/06/5-areas-to-secure-in-your-telehealth-application", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.webrtc.ventures/hubfs/logo-main-light.svg" } } } ```