--- title: Building a Multi-Business Voicebot IVR – WebRTC.ventures description: Emiliano Pelliccioni, one of our engineers, helped Chad Hart, analyst and consultant at cwh.consulting, write an article for cogint.ai where they analyzed a real life example on how to use Dialogflow to create a multi-business voicebot. image: https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Building-a-Multi-Business-Voicebot-IVR.png --- [Skip to content](https://blog.webrtc.ventures/2019/08/building-a-multi-business-voicebot-ivr#main-content) ![WebRTC.ventures](https://blog.webrtc.ventures/hubfs/logo-main-light.svg) - [WebRTC Services](https://webrtc.ventures/webrtc-development-services/) Show submenu for WebRTC Services - [Assess](https://webrtc.ventures/services/assess/) - [Build](https://webrtc.ventures/services/build/) - [Integrate](https://webrtc.ventures/services/integrate/) - [Test](https://webrtc.ventures/services/test/) - [Manage](https://webrtc.ventures/services/manage/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - 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[Broadcasting and Webcast Control Room](https://webrtc.ventures/successes/live-video-broadcasting-and-webcast-control-room/) - WebRTC Resources Show submenu for WebRTC Resources - [WebRTC Live](https://webrtc.ventures/webrtc-live/) - [WebRTC Tips](https://www.youtube.com/playlist?list=PLayYqdnyegt3QvxX-Rt6wbFIK8727Z5Oz) - [WebRTC.ventures Blog](https://webrtc.ventures/blog/) - [Migrating From Twilio Video](https://webrtc.ventures/twilio-video/) - [WebRTC.ventures Training Program](https://webrtc.ventures/webrtc-ventures-training-program/) - [About Us](https://webrtc.ventures/our-team/) Show submenu for About Us - [Blog](https://webrtc.ventures/blog/) - [Our Team](https://webrtc.ventures/our-team/) - [Jobs](https://webrtc.ventures/jobs/) - [Contact us](https://webrtc.ventures/contact/) [Contact us](https://webrtc.ventures/contact/) Aug 21, 2019 12:00:00 AM # Building a Multi-Business Voicebot IVR [Danielle Daoud](https://blog.webrtc.ventures/author/danielle-daoud) Share: [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.webrtc.ventures/2019/08/building-a-multi-business-voicebot-ivr) [X Twitter icon](https://twitter.com/intent/tweet?url=https://blog.webrtc.ventures/2019/08/building-a-multi-business-voicebot-ivr) [envelope icon](mailto:?body=https://blog.webrtc.ventures/2019/08/building-a-multi-business-voicebot-ivr) Emiliano Pelliccioni, one of our engineers, helped Chad Hart, analyst and consultant at cwh.consulting, write an article for [cogint.ai](http://cogint.ai/) where they analyzed a real life example on how to use Dialogflow to create a multi-business voicebot. They even included architecture and code samples! Check out the article [here](https://cogint.ai/building-a-multi-business-voicebot-ivr/). This is the last in a series of five articles. If you’d like to learn more, [click here](https://cogint.ai/building-a-voicebot-ivr-with-dialogflow/). 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[Read more](https://blog.webrtc.ventures/2019/06/3-methods-for-connecting-a-phone-call-to-dialogflow) [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Screen-Shot-2019-09-17-at-10_01_25-AM-1.png?height=200&name=Screen-Shot-2019-09-17-at-10_01_25-AM-1.png)](https://blog.webrtc.ventures/2019/09/2019-webrtc-trends-use-cases) ## [2019 WebRTC Trends & Use Cases](https://blog.webrtc.ventures/2019/09/2019-webrtc-trends-use-cases) [Paige Long](https://blog.webrtc.ventures/author/paige-long) Sep 17, 2019 12:00:00 AM WebRTC.ventures attended the AllThingsRTC 2019 conference in San Francisco in June. In his... [Read more](https://blog.webrtc.ventures/2019/09/2019-webrtc-trends-use-cases) [![](https://blog.webrtc.ventures/hs-fs/hubfs/Imported_Blog_Media/Feb-2024-Team-Talk-.png?height=200&name=Feb-2024-Team-Talk-.png)](https://blog.webrtc.ventures/2024/02/webrtc-ventures-team-talk-february-2024) ## [WebRTC.ventures Team Talk: February 2024](https://blog.webrtc.ventures/2024/02/webrtc-ventures-team-talk-february-2024) [Hector Zelaya](https://blog.webrtc.ventures/author/hector-zelaya) Feb 29, 2024 12:00:00 AM Here’s February 2024’s Team Talk, where we ask our dynamic team of WebRTC developers, designers,... [Read more](https://blog.webrtc.ventures/2024/02/webrtc-ventures-team-talk-february-2024) ### WebRTC.Ventures Services ... - Assess - Build - Integrate - Test - Deploy & Manage ### Contact Us ... **Video should be an opportunity, not a headache.** We’re here to build, integrate, assess and optimize, test, and even deploy and manage your live video application. 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Of course, we respect your privacy and will not share your contact information. © 2023 WebRTC.ventures, an [AgilityFeat](https://agilityfeat.com/) company / [Privacy Policy](https://webrtc.ventures/privacy-policy//) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Danielle Daoud", "url" : "https://blog.webrtc.ventures/author/danielle-daoud" }, "dateModified" : "2024-04-03T17:53:53.095Z", "datePublished" : "2019-08-21T04:00:00.000Z", "headline" : "Building a Multi-Business Voicebot IVR – WebRTC.ventures", "image" : [ "https://blog.webrtc.ventures/hubfs/Imported_Blog_Media/Building-a-Multi-Business-Voicebot-IVR.png" ], "mainEntityOfPage" : { "@id" : "https://blog.webrtc.ventures/2019/08/building-a-multi-business-voicebot-ivr", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://blog.webrtc.ventures/hubfs/logo-main-light.svg" } } } ```